These courses are a great way to learn about sustainable tourism and how to make your tourism business more sustainable.
Simply scroll sideways below to find the course that sparks your interest and start learning today.
COURSE: Why Tourism Business should be Sustainable Learn More
This self-paced course will help you get a better understanding about sustainability. You will learn what sustainability comprises of and why the concept of sustainability is so important for the tourism business. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE: How to Create a Sustainable Tourism Business Learn More
This self-paced course will help you explore how to make your tourism business more sustainable. You will find out how to implement sustainability in your tourism business operations. You will also gain practical knowledge on the topic of sustainability. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment.
COURSE: The Future of Sustainable Hospitality Learn More
This module explores the future of sustainable hotels, where you can learn from the two of the best sustainable hotels in the world and can develop your own plan towards more sustainability. The course first deals with a kick-starting sustainable in hotels by looking at the meaning and importance of sustainability in hotels. It is further pointed out how to generate commitment and establish a ‘sustainability’ or ‘green’ team in a hotel. You get introduced into a sustainability management plan. The course completes with the topic of stakeholder involvement and the communication of sustainability. Learn More
COURSE: Sustainable Development through Tourism Learn More
This self-paced course will help you explore a range of topics surrounding sustainable tourism. You will find out how tourism can be a tool for sustainable development and how tourism can contribute to achieving the Sustainable Development Goals. Enjoy! Learn More
Explore the required competencies and skills needed for different jobs,
and develop their communication and business management skills.
COURSE: Fundamentals of Tourism & Hospitality Learn More
This self-paced course will help you explore how to expand your skills in communication and business management. You will learn how to verbally communicate with guests, employees and business partners while welcoming them, being on the telephone, selling items to them, negotiating or providing feedback. You will also explore non-verbal communication skills. . It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE:A Career in TourismLearn More
This course is part of the learning pathway "Introduction into Professions in the Tourism Sector" which further includes the following modules: A Career in Hospitality, Tour Guiding 1: Roles and Responsibilities of the Guide Profession and What it means to be a Tourism Entrepreneur. After completing this learning pathway, you will receive a digital credential ("open badge"), which can be shared on social media!
COURSE: A Career in Hospitality Learn More
Explore hospitality as an industry and see the job opportunities it can offer. You will find out what skills are required for different jobs in hospitality, how to develop the needed competencies, and where else to apply them. You will also explore real stories of young people and get to solve practical tasks. Learn More
Valuable insights and practical tips for aspiring entrepreneurs in the tourism industry.
COURSE: Entrepreneurship for Tourism Business Learn More
This self-paced course will help you start your own business by introducing you the stories of three outstanding people who have started from scratch and became successful entrepreneurs. You will learn about their experiences, challenges and successes. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE:What it means to be a Tourism Entrepreneur Learn More
This self-paced course will help you start your own business by introducing you the stories of three outstanding people who have started from scratch and became successful entrepreneurs. You will learn about their experiences, challenges and successes. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE: Successful Pitching for Entrepreneurs Learn More
This self-paced course will take you through the entire pitching process step-by-step, from preparing a pitch, actually pitching and following up after pitch. By the end of the course, you will have developed a real, refined pitch for your business to use in the real world. Start the self-paced course by clicking on the module below. Learn More
Valuable insights into customer service, market research, and complaint management in the tourism and hospitality industry.
COURSE: How to Research Markets & Sales Channels Learn More
This self-paced course will help you start your own business through discovering your product's market and your sales options. You will learn that a comprehensive market research is essential for your business and which aspects you should not neglect. You will also find out how to choose the best fitting distribution channel for your product. Learn More
COURSE: Customer Service for Tourism BusinessesLearn More
This self-paced course will help you explore how to satisfy your customers. You will learn how to respond to your customers wishes and also how to react to customer complaints in an appropriate way. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE:Customer Care & Complaint ManagementLearn More
This self-paced course will help you explore the importance of good customer care. You will learn how to satisfy your customers and how to manage customer complaints. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE: Dealing with Customer Complaints and Emergencies Learn More
This course is the sixth one of eight courses of the tour guiding learning pathway. If you want to follow that pathway, you can find the other seven modules here: one, two, three, four, five, seven, eight. After completing the learning pathway, you will receive a digital credential ("open badge"), which can be shared on social media! Learn More
Intersection of tourism and marketing/digital skills.
COURSE: Computing Skills for Business Learn More
This self-paced course will help you to explore how using a computer and the internet for e-commerce activity can benefit your business. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
COURSE: Fundamentals of Digital Marketing Learn More
This self-study course offers an overview of the techniques that are currently shaping the digital marketing industry, and it provides the tools to build a solid foundation in core digital marketing domains. From Social Media to Search marketing, the course delivers the framework to effectively plan digital marketing activations, and it looks at the benefits of integrating them with offline business activities. Learn More
COURSE: Introduction to Digital Marketing for Tourism Businesses Learn More
This self-paced course will help you explore how you can market your business on social channels and how to reach a huge audience. You will get an introduction into digital marketing and social media and learn how to use social media. You will also learn about different social media platforms and how your business can be found on Google. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Learn More
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